For me, the new ScanSnap Home wouldn't recognise the scanner. I ended up swapping cables and reinstalling scansnap and it's all working fine. Back to original cables so really, I'd now expect a reboot, cable reseat and scansnap manager re-install to fix things. If you're stuck in this issue with a dead S1500M, download the software from here. Nov 10, 2016. Jun 08, 2018.Fujitsu Scansnap S1500m Ma..